Q&A: Tailor Made Helicopter Flights

It is easy: just drop few lines to booking@helitaly.com including full names, date of birth and passport numbers. Let us also know the detail of your international flights to schedule the Helicopter Flights in connection.

What is the payment method?

Helitaly: Helicopter Italy accepts International Bank Transfers, in Euros or US Dollars. Payment is to be done upon flight confirmation. Our bank details are: UniCredit – Beneficiary Helitaly Srl – IBAN IT84H 02008 20200 00010 63455 62 –  BIC/SWIFT code UNCRITM1340. Please send us a copy of the bank swift.

Are helicopters a safe way to travel?

Yes. Helicopters are among the safest transportation modes available and are the most widely used air rescue vehicles in the world.

How many bags can we carry on?

It depends on how many passengers are on board your private flight: if a couple there is a volume/size limitation only, if four or more there might be also a weight issue. We do advise using soft bags only. Anyway, we can provide Van transportation for your luggage. Upon flight booking, we will give you detailed information about the allowed luggage, based on your group size.

Where do we check-in for the Helicopter flight?

On arrival from your international flight, you will need to clear customs and collect your baggage. At the exit, there will be our driver to take your luggage for Van transportation if necessary. Depending on which airport you are arriving at, the driver might also take you to the departure lounge of the Helicopter but in most cases, it is just a small walk away, inside the same Terminal. There is an easy boarding procedure and you will be flying. At the end of your holiday, we will arrange the luggage transportation by Van and your Helicopter flight, in time to catch your connecting flight home.

What happens if the weather is bad?

Helicopters, being widely used in Emergency Search & Rescue Operations, can fly in most weather conditions. But your safety and comfort come first for Helitaly: in case of weather conditions below our strict safety parameters, we will cancel the flight and provide an alternative transportation by Van. For the return flight, we will take a decision 12H in advance, to make sure you do not risk missing your international flight. Of course, in case of flight cancellation due to “force majeure”, Helitaly shall refund the paid amount, deducted the cost for the alternative transportation, and an administrative fee per flight. At the time of booking, you will be provided with our terms and conditions policy.

How can I have detailed information about my Helicopter flights?

Upon flight confirmation (Helicopter Tours or Helicopter Transfers) Helitaly shall send you all the necessary and useful information. It is always possible to get in touch with us by email info@helitaly.com or calling Mobile +39.3666907462 (H24).

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